How long will it take for my print to arrive?

Your print will be created, printed and dispatched within two working days. Normal postage means that it will be you the following day. So realistically 2-3 days.

Will the print be exactly like your pictures?

Well, all the text and colours will be whatever you've selected. There may be a slight difference in the mount/frame size though all your pictures will be printed in A4. We're still trying to find the best suppliers so there will be a bit of tweaking here and there. 

So how does it work?

Once you have selected your prints, edited your text and paid for your order our designer takes the design, changes all the text and colours and we send it off to our printer in Tavistock. We then go and pick it up frame it, package it up and send it off. 

Why Acrylic instead of glass?

The acrylic we use is so clear it's pretty much impossible to distinguish it from glass. It's safer for prints hung in children's rooms and it's much more resilient for postage.

Where is it all made?

All our prints are done with a local printer in Devon, our frames are made in Huddersfield and our packaging is manufactured in the UK...so it's from our little island.

What if I've made a mistake?

Contact us: ruth@cuddlepunch.me ASAP there's still time to make changes up until printing. You'll have up to 24hours after receiving your proof to make any changes, but obviously the sooner we hear from you, the sooner you'll get your print.

We'll try and help out when ever possible but if we need to redo prints after we've got them off the presses then there may be additional cost.

Do you do commissions?

Get in touch if about commissions and we'll see what we can do.

Can you gift wrap it?

Not at the moment but if it's an option you would like leave a note on our feedback page and we'll try and sort something out.